Privacy Policy
Last updated: September 9, 2025
Welcome to Ocrivia ("Ocrivia", "we", "us", or "our"). We operate the website ocrivia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
1. Information We Collect
We may collect information about you in the following ways:
- Personal Data. When you register, purchase, or contact us, we may collect your name, email address, billing information, and any other information you voluntarily provide.
- Usage Data. We automatically collect certain technical information when you visit our site, including IP address, browser type, pages viewed, time spent, and referring URLs.
- Cookies & Tracking Technologies. We use cookies and similar technologies to improve site functionality, remember your preferences, and analyse traffic. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our products and website.
- Process transactions and send related information, including purchase confirmations and invoices.
- Respond to customer service requests and support needs.
- Send administrative communications, such as updates and security alerts.
- Analyse usage trends to enhance user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., payment processors, analytics providers), subject to strict confidentiality obligations.
We may disclose your information if required by law, a court order, or governmental authority, or to protect the rights, property, or safety of Ocrivia, our users, or the public.
4. Payment Processing
All payment transactions for our paid products are processed through secure third-party payment processors (such as Lemon Squeezy). We do not store your full payment card details on our servers.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Data portability (receive your data in a structured, machine-readable format).
To exercise any of these rights, please contact us at support@ocrivia.com.
7. Security
We implement commercially reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@ocrivia.com